A couple sitting outside with a parent

Guidance, clarity, and partnership when care begins to change

Supporting families caregiving for loved ones with our online platform, MemoryCarePartner©.

Connecting families to dementia care education, providers and collaboration.

Caring for someone living with Alzheimer’s disease or related dementias changes over time. When professional care becomes part of the journey, many family caregivers find themselves asking new questions: What should my role be now? How do I stay involved without managing everything? How do I communicate effectively with care teams?

ProActive Memory Services supports family caregivers during this transition with clear education, shared understanding, and tools that help families stay connected to care without replacing your voice, values, or role.

We know caregiving includes and expands beyond the family.

For many families, professional care begins after months or years of caregiving. Roles shift, but expectations aren’t always clear. Guilt and grief can exist alongside relief. Communication with care staff feels unfamiliar. Important personal details may not be fully known. It’s hard to tell how care is going or how to help.

We believe good dementia care works best when families and care teams work from the same understanding. That’s why we help family caregivers:

  • Understand what changes are common in dementia—and why
  • Learn how long-term care teams work across shifts and settings
  • Share insights about history, routines, and preferences
  • Participate constructively without carrying full responsibility
  • Stay informed without being overwhelmed

This is about contributing what only families can provide: knowledge, perspective, and continuity.

MemoryCarePartner© is designed to support family caregivers in shared dementia care.

For families, it offers clear, accessible education that helps you understand what’s happening, why it matters, and how to stay involved, on your time, at your pace.

  • 01 Understand dementia symptoms and progression in plain language
  • 02 Prepare for common care challenges before crises occur
  • 03 Learn how professional care teams approach daily care
  • 04 Stay informed across care transitions and settings
  • 05 Build confidence in conversations and care decisions
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Families and care teams for stronger collaboration and understanding

MemoryCarePartner© helps families and long-term care teams work together by:

  • Clarifying roles and expectations early in care
  • Supporting respectful, productive communication
  • Reducing misunderstandings that create tension
  • Encouraging shared goals instead of parallel efforts
  • Keeping everyone grounded in the same care principles

When families and professionals are aligned, care feels more coordinated, and less stressful.

Why care teams use MemoryCarePartner©

Care teams value Memory Care Partner because the shared approach benefits residents, families, and care teams alike.

1

Supports consistent, person-centered dementia care

2

Reinforces shared language across staff and families

3

Reduces confusion during transitions into long-term care

4

Strengthens trust with families

5

Helps everyone work from the same evidence-informed foundation

Experienced in dementia care for family and professional caregivers.

ProActive Memory Services is a research-driven organization led by clinicians, educators, and researchers with decades of experience in dementia care. Our work focuses on helping families and professionals navigate dementia together, through early education, shared understanding, and practical tools designed for real-world care environments.

If you’re a family caregiver navigating dementia care and professional support is part of your journey, you don’t have to figure this out alone. Connect with us to learn how MemoryCarePartner© can support informed, collaborative care, every step of the way.

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